Recruitment Consultant Courses
Induction programme
Our proven and structured “10 Core Modules” programme will turn a raw trainee into a competent billing Recruiter.We build confidence and generate the necessary skills and habits in each trainee – Train, practise, feedback, practise, success.
Contains the following ten basic modules:
- Maximising Productivity – Time management, planning and the 18 steps of Recruitment
- Candidate Qualification and control
- Business Development (How to make a sales call)– Preparing for a call, Call introduction, Questioning Techniques, Objection Handling, Closing for action.
- Business Development (Types of call) – Reference checks, Chasing leads, Marketing calls.
- Candidate Marketing and Presentation (via email and telephone)
- Taking a Job Order – Getting the information you need and controlling the process.
- Recruitment Plans – How to fill a role, including Database searches, Adverts, Linkedin and referrals
- Interview Preparation – Client and Candidate
- Handling Resignations and Counteroffers
- Market Mapping – Who should you be working with?
Individual Modules
Each module is designed to last half a day (3.5 hours) or can be compressed into a “bitesize” version with less detail that lasts 1 hour.
- A definition of Recruitment – The job role, characteristics of a successful Recruiter and how to acquire them.
- Maximising Productivity in a Recruitment role.
- The importance of excellent Customer service
- Effective habits of a good recruiter
- Effective Email Operation
- Empathetic Communication
- The Importance of Setting Goals
- The Recruitment Process (18 steps of Recruitment)
- Contract Recruitment process
- Calculating charge/pay rates as a Contract Consultant
- The Sales Cycle – The steps of the sales process, Influencing people
- Pre-call Planning
- Dealing with Gatekeepers
- Opening the call
- Questioning Techniques
- Benefit Selling
- Handling Objections
- Closing – Agreeing the next step
- Justifying the fee
- Client visits – Getting visits and what to do before, during and after.
- Business Development with Existing Clients
- Account Management
- Personal “Key Accounts”
- Market Mapping
- Candidate Marketing and Presentation – including putting a call list together
- Taking a Job Order (Permanent role)
- Taking a Job Brief (Contract/temporary role)
- Recruitment Plans – Timetables, plan to fill the role
- Improving the Clients’ Recruitment Process
- Writing a good Job Advert
- Database searches
- Utilising Linkedin for searches
- Name gathering – Getting Referrals
- Candidate Approach calls
- Candidate Qualification
- CV Formatting
- Finding Leads and how to store them – Included getting references
- Getting Candidate commitment
- Interview Preparation
- Handling Job offers
- Managing the Resignation process and Counteroffers
- Keeping in touch and getting Feedback